Question 1

What services does Power Manufaktur offer?

Accepted Answer

Consulting, concept, delivery and operations around the Microsoft Power Platform and AI-powered solutions: data architecture, governance & compliance, UX/UI, change & adoption, CI/CD, M365 Copilot, Copilot agents, service contracts, in-house training and ready-to-go apps such as Power IMS.

Question 2

What is the Microsoft Power Platform and what are its benefits?

Accepted Answer

The Power Platform is a low-code platform for business apps, process automation and data analytics – made up of Power Apps, Power Automate, Power BI and Power Pages. Benefits: faster delivery, seamless M365 and Azure integration, cost reduction via automation and tailored solutions.

Question 3

How do you support companies with implementation?

Accepted Answer

We accompany you from idea to production: consulting & concept, architecture design, implementation, UX/UI optimization and training for your team.

Question 4

Which industries benefit most?

Accepted Answer

Our solutions are industry-agnostic. We see the strongest value for organizations with high automation needs, data-driven decisions, fast adaptation pressure and digital customer interactions.

Question 5

Do you offer training or workshops?

Accepted Answer

Yes – in-house courses, basic trainings, use-case workshops and Copilot workshops, all tailored to your team.

Question 6

What does a typical project look like?

Accepted Answer

Six phases following our DECIDE model: Discover, Evaluate, Concept, Implement, Deploy, Extend – with a clear handover into maintenance and continuous improvement.

Question 7

What are the costs of your services?

Accepted Answer

Costs depend on scope, services and complexity. On request we work on a fixed-price basis. We're happy to prepare a tailored, non-binding offer.

Question 8

How can I start a project with you?

Accepted Answer

Via our contact form, by email or phone. We arrange an initial conversation to understand your requirements.

Question 9

Where is Power Manufaktur based?

Accepted Answer

Our headquarters are in Sempach Station, Switzerland. You can reach us at info@powermanufaktur.com.

Question 10

Do you offer support and maintenance after go-live?

Accepted Answer

Yes, we offer long-term service contracts that include support, maintenance and continuous evolution of your solution.

Question 11

What are Copilot Agents and what are they used for?

Accepted Answer

Copilot Agents are specialized AI assistants built on Microsoft 365 Copilot, configured for a clearly scoped task or business domain – e.g. onboarding, knowledge retrieval, offer review or IT support. Unlike the general Copilot, agents draw on defined data sources (SharePoint, Dataverse, external APIs), follow predefined instructions and can trigger actions via Power Automate. We design, build and operate Copilot Agents for European mid-market companies.

Question 12

What is Microsoft 365 Copilot used for?

Accepted Answer

M365 Copilot supports employees inside Word, Excel, PowerPoint, Outlook and Teams: drafting and summarising text, analysing data, generating presentations from documents, prioritising email, producing meeting notes and searching company knowledge. Rolled out properly, Copilot saves several hours per employee per week – the biggest hurdle is not the technology but adoption and the right use cases.

Question 13

What is user adoption and why does it matter?

Accepted Answer

User adoption describes how consistently people actually use a new piece of software in their daily work – not just whether it is installed. Without targeted adoption measures (training, champions, clear use cases, feedback loops) 60–80 % of the potential of a Power Platform or Copilot rollout stays unused. Our Change & Adoption offering combines training, communication kits and measurable adoption KPIs.

Question 14

What does Microsoft Power Platform consulting cost?

Accepted Answer

An initial assessment is free. Concept and architecture workshops typically start at CHF 2,500. Implementation projects are billed time-and-materials or, on request, at a fixed price – depending on data sources, integrations and number of users. You get concrete figures in a non-binding offer after a short discovery call.

Question 15

What is digital forms management with the Power Platform?

Accepted Answer

Digital forms management replaces paper and PDF forms with interactive Power Apps forms with required fields, logic, approvals and automatic storage in SharePoint or Dataverse. Benefits: fewer media breaks, shorter cycle times, full audit trails and Power BI analytics. With our ready-to-go app Power Forms, a first digital form is live within days.

Question 16

What is digital contract management?

Accepted Answer

Digital contract management captures every contract centrally with metadata (term, notice periods, partner, owner), automatic reminders before deadlines, role-based access and audit-proof storage. Our Power Contract app is built on Microsoft 365 / SharePoint and is operational within weeks – no external SaaS subscription needed.

Question 17

What does change management mean for technology rollouts?

Accepted Answer

Change management guides the transition from old to new ways of working – through communication, training, stakeholder involvement and structured handling of resistance. For Power Platform and Copilot rollouts, change management often determines success more than the technology itself. We use proven models (ADKAR, Prosci-aligned) combined with concrete adoption tools.

Question 18

What data leaves my company with a Power Platform or Copilot solution?

Accepted Answer

By default, none. Power Platform and M365 Copilot run inside your Microsoft 365 tenant in EU data centres. Data is not used for model training. For external integrations (e.g. OpenAI, third-party systems) we clarify data flows up front and document them in a GDPR-compliant data architecture.

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